This policy explains how KPInion AI collects, uses, protects, and shares information when you visit our website or use our services.
Information we collect
We may collect account details, contact information, billing information, product usage data, and technical information such as browser type and IP address. When you connect a business platform, we process the data authorized by your organization to provide analytics and reporting.
How we use information
We use information to provide and secure the service, configure integrations, generate requested analytics, communicate with customers, process transactions, improve product performance, and meet legal obligations.
Connected platform data
KPInion connections are designed for read-only analytics unless explicitly agreed otherwise. Access is limited to the permissions authorized by your organization. We do not sell customer operational data.
Sharing and retention
We may use vetted service providers for infrastructure, authentication, support, and payment processing. They may process information only to deliver contracted services. We retain information only as long as needed for service delivery, legitimate business purposes, and legal requirements.
Security
We use administrative, technical, and organizational controls intended to protect information. No online system is completely secure, and customers should protect credentials and notify us promptly of suspected unauthorized access.
Your choices
You may request access, correction, export, or deletion of personal information, subject to contractual and legal requirements. Organization administrators control connected business data and user access.
Contact
Questions or privacy requests can be sent to info@kpinion.ai.